To provide technical support and advice as required across the business operations
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Setting up accounts for staff, educate them on log in and resolve issues arising
Investigating, diagnosing and solving computer software and hardware faults
Respond to IT Support requests in a timely fashion to ensure minimum disruption of the company activities
Perform preventive maintenance duties on items of IT hardware, including the cleaning of equipment
To monitor and maintain general IT consumable stock to ensure adequate supplies are available in a timely and cost effective manner
To assist with the design and maintenance of the company intranet, web site and digital signage system ensuring they are populated at all times.
Liaise with suppliers and external support companies as appropriate
Any other tasks assigned by the Head, Information Technology