Position title
Customer Service Assistant
Description
We seek to hire a customer service assistant as the primary point of contact for a company's customers, helping with inquiries, resolving complaints, and providing information to ensure satisfaction.
Responsibilities
- Assist and manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with other courier services and customers.
- Provide exceptional customer service to customers and couriers.
- Solve customer and courier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their workspace as well as computer software programs.
Qualifications
OND,NCE,HND
Experience
2 years Experience
Hiring organization
Employment Type
Full-time
Job Location
9A Omo Osagie, Ikoyi, Lagos State, Nigeria
Date posted
September 17, 2025
Valid through
October 22, 2025
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